Terms of Service

Effective Date: September 30, 2026

Welcome to Forcela Hair. These Terms of Service govern your use of our website and the purchase of our products.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. About Our Store

Forcela Hair is a Pakistan-based hair-care brand offering hair-care products through our online store.

Throughout these Terms, the words “we,” “us,” “our,” and “Forcela Hair” refer to Forcela Hair. The words “you” and “customer” refer to the person accessing our website or purchasing our products.

2. Use of Our Website

By using our website, you agree to:

• Provide accurate and complete information when placing an order.

• Use the website only for lawful purposes.

• Not attempt to interfere with or disrupt the website.

• Not misuse, copy, reproduce, or exploit our website or its content without permission.

• Not use our website for fraudulent or unauthorized activities.

We reserve the right to restrict or terminate access to our website if we reasonably believe that these terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, slight differences in product appearance, packaging, color, or presentation may occur due to screen settings, photography, manufacturing updates, or packaging changes.

We reserve the right to correct errors or update product information at any time.

4. Product Availability

Product availability may change without notice.

We reserve the right to:

• Limit the quantity of products available for purchase.

• Discontinue products.

• Cancel orders where a product is unavailable.

• Correct pricing or product information errors.

If we cancel an order after payment has been made, we will provide an appropriate refund for the amount paid.

5. Prices and Payments

All product prices displayed on our website are subject to change without prior notice.

The applicable price is the price displayed at the time your order is placed, unless there is an obvious pricing or technical error.

We may offer different payment methods, including Cash on Delivery and online payment options, depending on your location and availability.

6. Orders

When you place an order, you are making a request to purchase the selected products.

We reserve the right to accept, decline, or cancel an order for reasons including:

• Product availability

• Incorrect pricing or product information

• Incorrect or incomplete customer information

• Suspected fraudulent activity

• Repeated failed or refused deliveries

• Other circumstances that prevent us from fulfilling the order

For Cash on Delivery orders, we may contact you to confirm your order before dispatch.

7. Order Cancellation

If you need to cancel an order, please contact us as soon as possible after placing it.

Once an order has been processed, packed, or shipped, cancellation may no longer be possible.

Please refer to our Refund & Return Policy for additional information regarding returns and refunds.

8. Shipping and Delivery

We aim to process and deliver orders within the estimated timeframes stated in our Shipping Policy.

Delivery times are estimates and are not guaranteed.

Forcela Hair is not responsible for delays caused by courier companies, weather, public holidays, incorrect customer information, or circumstances beyond our reasonable control.

9. Returns and Refunds

Returns, replacements, and refunds are handled according to our Refund & Return Policy.

Customers should review that policy before placing an order.

If you receive an incorrect, damaged, defective, or incomplete product, please contact us at:

forcelahair@gmail.com

10. Hair-Care Product Disclaimer

Our products are intended for their stated cosmetic and hair-care purposes.

Individual results may vary from person to person depending on hair type, condition, routine, and other individual factors.

Product descriptions and information provided on our website should not be considered medical advice or a guarantee of specific results.

If you have allergies, sensitivities, or concerns about using a particular ingredient or product, we recommend reviewing the product ingredients and seeking appropriate professional advice before use.

Discontinue use if irritation or an adverse reaction occurs.

11. Intellectual Property

All content on the Forcela Hair website, including but not limited to:

• Brand name and logo

• Product images

• Text and descriptions

• Graphics

• Website design

• Videos

• Marketing materials

is owned by or used with permission by Forcela Hair and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without our prior written permission.

12. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics services, advertising platforms, and other service providers.

Your use of certain third-party services may also be subject to their own terms and policies.

Forcela Hair is not responsible for the policies or practices of independent third-party services.

13. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational purposes.

14. Limitation of Liability

To the extent permitted by applicable law, Forcela Hair will not be responsible for losses or damages resulting from circumstances outside our reasonable control, website interruptions, courier delays, or misuse of our products or website.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Changes to These Terms

Forcela Hair may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted means that you accept the updated terms.

17. Governing Law

These Terms of Service shall be interpreted and applied in accordance with the applicable laws of Pakistan.

Any disputes will be handled in accordance with the applicable legal and judicial framework.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Forcela Hair
Pakistan

Email: forcelahair@gmail.com